Why are the surveys open past their due date?

Featured Answered


1 comment

  • Official comment
    Thejas Suvarna

    The "Due Date" is a survey status- it indicates if a survey should have been completed. Within the MyDataHelps app, a survey task will turn red if it is due. There is no default duration at which point a survey would close.

    Surveys can be closed either manually or by schedule. It seems that it may be best to add a schedule that closes surveys after some period of time (which could differ by survey).

    The example below shows an example of how to close surveys by schedule.

    Comment actions Permalink

Please sign in to leave a comment.