Help (Q&A)

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How can I change the name of the "Next" & "Done" buttons in surveys?
- CareEvolution Support
- January 03, 2025 16:58
- 0 votes
- 0 comments
Should I account for daylight savings time in my data analysis when using UTC offsets? Answered
- CareEvolution Support
- November 13, 2024 19:31
- 0 votes
- 0 comments
Why do the timestamps differ between the survey results data export and the Survey Results tab? Which one should I use for data analysis? Answered
- CareEvolution Support
- Edited November 13, 2024 20:43
- 0 votes
- 0 comments
How can participants opt out of SMS and/or email notifications?
- CareEvolution Support
- August 02, 2024 17:24
- 0 votes
- 1 comment
Can I create a Likert Scale in a MyDataHelps Designer survey? Answered
- CareEvolution Support
- August 02, 2024 16:10
- 0 votes
- 1 comment
Unable to find survey results in the data export for a participant that has completed a survey Featured Answered
- CareEvolution Support
- Edited July 19, 2024 16:08
- 0 votes
- 1 comment
How can participants write-in an answer when selecting "other" as an answer? Answered
- CareEvolution Support
- Edited September 19, 2024 19:46
- 0 votes
- 0 comments
Sharing private videos in MyDataHelps Answered
- CareEvolution Support
- February 01, 2024 16:36
- 0 votes
- 0 comments
How can I pull survey results out of my exports in a human-readable way? Answered
- CareEvolution Support
- Edited April 09, 2024 17:04
- 1 vote
- 0 comments
I'd like to set up a randomization schedule for survey delivery. Featured Answered
- CareEvolution Support
- September 01, 2023 20:35
- 0 votes
- 1 comment
Hiding Identifying Information (Email, Name, Phone Number) Answered
- Thejas Suvarna
- August 22, 2023 19:46
- 0 votes
- 1 comment
Never Due vs. Due After in Schedule Answered
- Will+01
- August 11, 2023 19:10
- 0 votes
- 1 comment
Is it possible to require participants to watch an instructional video before moving on to the next step? Answered
- Laura Farren
- June 26, 2023 18:54
- 0 votes
- 1 comment
Continually Updating Segment Answered
- Thejas Suvarna
- November 07, 2022 18:20
- 0 votes
- 1 comment
Stop Survey Delivery Answered
- Thejas Suvarna
- November 02, 2022 16:22
- 0 votes
- 1 comment
Survey Error on Home Tab Answered
- Laura Farren
- October 12, 2022 22:09
- 0 votes
- 1 comment
Body Map Issue Answered
- Laura Farren
- October 12, 2022 22:06
- 0 votes
- 1 comment
Getting Coordinator Survey answers in MyDataHelps.querySurveyTasks Answered
- Thejas Suvarna
- September 19, 2022 20:22
- 0 votes
- 1 comment
Deliver surveys based on last week's responses Answered
- Thejas Suvarna
- August 30, 2022 17:08
- 0 votes
- 1 comment
Days After Event Custom Field Answered
- Thejas Suvarna
- August 05, 2022 16:51
- 0 votes
- 1 comment
How can I tell which participants have no Fitbit data? Featured Answered
- CareEvolution Support
- August 01, 2022 20:01
- 1 vote
- 0 comments
Using Survey Try it Out with Custom Fields Answered
- Thejas Suvarna
- July 27, 2022 17:37
- 0 votes
- 1 comment
Populating a Custom Field mid-study Answered
- Thejas Suvarna
- Edited July 19, 2022 16:18
- 0 votes
- 3 comments
How do I know if I will get Stages or Classic Sleep Data for Fitbit? (Granularity of Fitbit sleep data) Answered
- Thejas Suvarna
- May 26, 2022 18:41
- 0 votes
- 1 comment
Can a Custom View URL access participant details? Answered
- CareEvolution Support
- May 12, 2022 13:42
- 1 vote
- 0 comments
What are MyDataHelps' data retention procedures? Answered
- CareEvolution Support
- Edited January 18, 2024 13:55
- 1 vote
- 0 comments
Apple HealthKit Samples Export / Time Interval Gaps Answered
- Laura Farren
- May 05, 2022 18:35
- 0 votes
- 1 comment
Changing Project Name Answered
- Laura Farren
- May 05, 2022 18:32
- 0 votes
- 1 comment
Automatic Email Back-up Message Answered
- Thejas Suvarna
- May 04, 2022 21:56
- 0 votes
- 1 comment
Segment Based on OS Answered
- Thejas Suvarna
- May 04, 2022 21:55
- 0 votes
- 1 comment

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