Help (Q&A)
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Continually Updating Segment Answered0 votes 1 comment
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Stop Survey Delivery Answered0 votes 1 comment
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Survey Error on Home Tab0 votes 1 comment
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Body Map Issue0 votes 1 comment
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Getting Coordinator Survey answers in MyDataHelps.querySurveyTasks0 votes 1 comment
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Deliver surveys based on last week's responses0 votes 1 comment
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Days After Event Custom Field Answered0 votes 1 comment
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How can I tell which participants have no Fitbit data? Featured1 vote 0 comments
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Using Survey Try it Out with Custom Fields Answered0 votes 1 comment
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Populating a Custom Field mid-study Answered0 votes 3 comments
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How do I know if I will get Stages or Classic Sleep Data for Fitbit? (Granularity of Fitbit sleep data) Answered0 votes 1 comment
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Can a Custom View URL access participant details? Answered1 vote 0 comments
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What are MyDataHelps' data retention procedures? Answered1 vote 0 comments
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Apple HealthKit Samples Export / Time Interval Gaps Answered0 votes 1 comment
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Changing Project Name Answered0 votes 1 comment
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Automatic Email Back-up Message Answered0 votes 1 comment
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Segment Based on OS Answered0 votes 1 comment
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IP Address Whitelist SFTP Data Export Featured Answered1 vote 1 comment
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How do I send notifications at different times for each participant? Answered0 votes 3 comments
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How can I discontinue collection of data for a participant? Answered0 votes 1 comment
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Why are the surveys open past their due date? Featured Answered0 votes 1 comment
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Incremental Data Export Failed / What do the incremental exports contain? Answered0 votes 1 comment
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Steps, Sleep Analysis, and Exercise Time not displaying within MyDataHelps Answered1 vote 0 comments